After logging in to Gold Bits, click your name or profile icon in the top-right corner of the dashboard. A dropdown menu will appear with "Betting History" or "My Bets" and, separately, "Transactions" options.
What you'll find in Betting History:
— Date, time, and event name for each bet
— Stake amount and odds
— Result (Win / Loss / Ongoing)
— Payout amount (where applicable)
What you'll find in Transaction History:
— All deposit records — date, amount, payment method, and status
— All withdrawal records — amount requested, when processed, and when received
— Bonus credits and wagering progress
Filter option: Use a date range (e.g., last 7 days, last month) to filter records. You can also search by a specific event or match.
Download records: If you ever need proof of your bets or transactions, you can export the data in CSV or PDF format.
If a bet or transaction isn't showing up, try refreshing the page first. If it still doesn't appear, Help Center Let us know — our support team will verify and get back to you within 30 minutes.
A wagering or rollover requirement means you need to complete a set amount of betting before withdrawing bonus funds. The standard wagering requirement for the Gold Bits welcome bonus is 30x.
An example makes this easy to understand. Say you deposit ৳1,000 and receive ৳1,500 as a 150% bonus. The wagering requirement is typically calculated on the bonus amount only.
Calculation: ৳1,500 (bonus) × 30 = ৳45,000 in total bets required.
This means once you've placed a total of ৳45,000 in bets — using your bonus or any available balance — the wagering requirement is fulfilled and the bonus becomes withdrawable.
A few important points:
— Not all bets count toward wagering. Bets with odds below 1.5 are generally excluded.
— Bonuses have an expiry period (usually 30 days) — wagering must be completed within that window.
— Your current wagering progress is visible in the Bonus section of your dashboard.
To find the exact wagering terms that apply to you, promotions page Visit or ask support — terms may vary by offer.
That's a completely valid and important question. gold bits operates under a license from an international online gaming authority. License details are listed in the footer of the site.
Here's what to look for as proof of trustworthiness:
1. SSL Certificate — Check for a green padlock or "https://" in your browser's address bar. This confirms your data is encrypted.
2. Transparent Payouts — gold bits conducts regular payout audits and publishes the results. No bet outcomes are manipulated.
3. Segregated Funds — User funds are kept separate from gold bits' own operational funds. Your balance stays protected regardless of the company's circumstances.
4. Responsible Gaming Commitment — Licensed platforms are required to provide responsible betting tools. gold bits' Responsible Gaming page All tools are available free of charge.
5. No Hidden Charges — gold bits does not charge any fees for registration, deposits, or withdrawals. Everything is clearly stated in the terms and conditions.
If you have any doubts, About Us Read the page or ask support directly about licensing — all information will be provided.
Yes, bKash, Nagad, and Rocket are all supported on Gold Bits. Bank transfers are also available.
Details for each method:
bKash:
Deposit: Usually 1–5 minutes. Minimum ৳500.
Withdrawal: 5–15 minutes (with KYC completed). Minimum ৳500.
The most widely used method — and the fastest to process.
Nagad:
Deposit: 1–5 minutes. Minimum ৳500.
Withdrawal: 10–20 minutes. Minimum ৳500.
Just as convenient as bKash.
Rocket (DBBL):
Deposit: 5–10 minutes. Minimum ৳500.
Withdrawal: 15–30 minutes.
Bank Transfer:
Deposit: 1–3 business days.
Withdrawal: 1–3 business days. Best suited for larger amounts.
Important: The mobile banking number used for your deposit must be the same one used for withdrawals. This rule is fixed for security purposes and cannot be changed.
If you experience any issues with a deposit or withdrawal, contact us with your transaction reference number via Help Center contact us.
Some details you can update yourself; others require support assistance.
You can change on your own:
Log in → Profile Settings → preferred language, contact email address, notification preferences.
Changes that require support:
— Registered mobile number: This cannot be changed on your own for security reasons. Email support@goldbits.best or contact live chat.
— Name on ID: To correct your name to match your NID, you'll need to submit a copy of your identity document.
— Date of birth: Once verified, this cannot be changed — so make sure you enter the correct date from the start.
Steps to change your mobile number:
1. Contact support.
2. An OTP will be sent to your old number (if it's still active).
3. An OTP will also be sent to your new number.
4. Once both OTPs are verified, your number will be updated.
After the number is changed, you may need to update your payment method as well — support will let you know. The entire process is typically completed within 24 hours.
No, not at all. Gold Bits is strictly for users aged 18 and above. This is a mandatory condition of the international gaming license.
How age is verified:
At registration: Providing your date of birth is required. The system automatically rejects registrations from users under 18.
At withdrawal (KYC): Age is re-verified through a national ID card or passport. If a discrepancy is found at this stage, the account is permanently closed.
If someone registers using false information and Gold Bits detects it, the account is immediately closed, all balances may be forfeited, and the matter may be reported to the relevant authorities.
For parents and guardians: If your child uses your device, always log out and keep your password secure. If a minor has registered by mistake, contact support@goldbits.best immediately — the account will be closed within 2 hours.
For more details, Responsible Gaming page available.
There are a few common reasons an account gets locked. First, identify the cause, then resolve it accordingly.
Reason 1 — Multiple incorrect password attempts:
After 5–7 consecutive wrong password entries, the account is automatically locked for 30 minutes as a security measure. Wait 30 minutes and try again with the correct password. If you've forgotten it, use the "Reset Password" option.
Reason 2 — Pending KYC verification:
In some cases, if KYC hasn't been completed, account activity may be restricted. You can log in but deposits or withdrawals may be blocked. Solution: submit your identity documents.
Reason 3 — Suspicious activity:
A login attempt from an unfamiliar location or device may trigger a temporary security lock. In this case, you'll need to verify your identity with support to unlock the account.
Reason 4 — Policy violation:
An account may be suspended if multiple accounts or bonus abuse is suspected. You have the right to appeal in such cases.
For a quick resolution:
— Email support@goldbits.best with the subject: "Account Locked"
— Or Help Center Live Chat
— Share your mobile number and registered name
Support typically identifies and resolves the issue within 1 hour.